How do I place an order?
Simply browse our shop, click "Order via WhatsApp" on any product, and you'll be connected to our sales team. They'll help you complete the order.
Do you offer international shipping?
Yes, we ship worldwide. Delivery times vary by location. Contact us for a shipping quote.
What payment methods do you accept?
We offer flexible payment options based on the order value. For orders above £10,000, we accept bank transfer. For orders below £10,000, payments can be made via MoneyGram, Cryptocurrency, or Ria Transfer. All payments are processed against an official invoice. Detailed payment instructions will be shared via WhatsApp or Email after order confirmation.
Is there a warranty on products?
All our medical equipment comes with a 2-year standard warranty. Extended warranty options are available.
Can I get a sample or demo?
Yes, we offer virtual demos and, for qualified buyers, sample units. Contact our sales team for details.
What is your return policy?
We offer a 30-day return policy for unused products in original packaging. Refunds are processed within 7 business days.
